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Recruiting Articles, Benchmarks and Metrics

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Category Archives: Metrics & Measurement

HR metrics and measurement.

Recruiting Efficiency

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It is important to understand the distinction between Recruiting Cost Ratio and Recruiting Efficiency.  The two concepts, though similar, should not be confused or used interchangeably.  While RCR should be applied solely for budgeting and resource allocation, Recruiting Efficiency is a comparison tool. Recruiting Efficiency addresses all of the difficulties inherent in the Cost-per-Hire metric.

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Hiring Manager Satisfaction

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The Customer Satisfaction measurement tool has been field-tested by many recruiting organizations. It provides critical, easy-to-track data to determine hiring manager preferences before recruiting is initiated and then to evaluate recruiting performance post hire. This resolves the fundamental flaw of most customer satisfaction instruments—not knowing what is important to the customer before starting to perform

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Calculating the Recruiting Cost Ratio

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The Recruiting Cost Ratio is the simple ratio of Total Recruiting Costs to Total Compensation Recruited.  This metric: Takes into account that in most cases, the higher the pay, the more costly it is to fill the position. Reflects the correlation between compensation and candidate supply and demand. Allows for an assessment of recruiting efficiency

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Actual-Contracted Time-to-Start

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“This position has to be filled ASAP!” is a common hiring manager refrain. Amazingly, many recruiters accept that mandate but, inevitably, their definition of ASAP is not the same as the hiring managers’. Such a directive can never be successful because there is no understanding of what it truly means. Meanwhile, recruiters and other recruiting

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New Hire Quality

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Quality is the first and most important recruiting metric. It is something that people often stand up for, saying that it should command attention and be measured. The difficulty lies in defining quality to a point of mutual agreement and then finding a method for assessing something that is obscure and, by nature, difficult to

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